Summary

To supervise the day-to-day operation of the Health team and drive the team’s service plan as well as business growth effort.

Responsibilities

1.    To market health insurance to both existing and new clients

• ​Implement growth strategy focused both on financial expansion and customer satisfaction
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers

2.    To be responsible for the day to management of assigned clients and prospects

• ​Obtain most favorable terms are obtained on all schemes with health Unit portfolio.
• Complete documentation for all schemes as at when due
•  Ensure clients understand what is required by the HMO/Health Insurer to service their account
• Keep records on each scheme and ensure they are updated as at when due
• Resolve clients complaints on HMO service or our brokerage service
• Monitor HMOs performance and intervene as may be needed
• Send periodic reports to the client on their Scheme
• Arrange periodic meetings with HMOs and Clients toward ensuring effective service delivery

3.    Any other duties assigned by a superior officer

Requirements

• Minimum degree in relevant field​

• Proven working experience in relevant business areas (Business development, underwriting, relationship management)
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English (oral and written communication)
• Excellent Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills​